TeamViewer is a screen-sharing and remote collaboration product made by [http://www.teamviewer.com TeamViewer GmbH]. TeamViewer can be used to provide online support to your endusers. Stratodesk has built TeamViewer into NoTouch Desktop and created sophisticated helpdesk processes It isn't included in the images by default, but there's an easy mechanism available to ease operations.load the official binaries during boot time if needed:
Most likely TeamViewer will be used as an [[Shadowing]] alternative, please see 1) retrieve the article about latest [[Shadowing]http://download.teamviewer.com/download/teamviewer_i386.tar.xz TeamViewer] package for more information"other Linux" from its [http://www.teamviewer.com/en/download/linux/official download site]
TeamViewer is also available as a connection mode 2) put the package on any webserver in NoTouch builds that have it included. By creating a TeamViewer connectionyour environment, you can create an icon or start menu entry for your users to start [http://www.stratodesk.com/kb/Hosting_files_%28VA%29 use the TeamViewer application, as an alternative Virtual Appliance to host the hotkey-based start.file]
Furthermore3) finally, the resulting link of the TeamViewer Quicksupport package needs to be configured for Windows is included the parameter "Extension -> Teamviewer URL" in NoTouch Center to easily share the browser session. Once againclient configuration, so that the enpoints can properly access the necessary files during boot time 4) reboot the clients once, afterwards, TeamViewer is available locally on each device and ready for use Most likely, TeamViewer will be used as a [[Shadowing]] alternative, more information in please see the article about [[Shadowing]]for more information. It could also be configured as a [www.stratodesk.com/kb/Connection connection], which then offers a desktop icon and/or a start menu entry to execute the application directly from the desktop, as an alternative to the hotkey-based start.
[[Image:Client-en-Teamviewer.jpg|none|500px]]
[[Category:Server connections]] [[Category:Helpdesk]]