Difference between revisions of "NoTouch Center RX-HDX Client list for device registration"

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Congratulations to having bought a NComputing RX-HDX thin client!<br>
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Congratulations on your purchase of NComputing's RX-HDX thin client!<br>
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'''You must register your RX-HDX client devices with the NComputing Management Portal in order to be eligible to receive NoTouch Center software and RX-HDX firmware updates and also to expedite any hardware warranty claims.''' This article suggests how to register your RX-HDX client devices with the NComputing Management Portalstep-by-step.<br>
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'''You must register your RX-HDX thin client device with the NComputing Management Portal in order to be eligible to receive NoTouch Center software and RX-HDX firmware updates and also to expedite any hardware warranty claims.''' This article describes how to register your RX-HDX client devices with the NComputing Management Portal.<br>
  
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== Register your RX-HDX client devices ==
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== Register your RX-HDX thin client device ==
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You must first connect your RX-HDX thin client device to the NComputing NoTouch Center. The NoTouch Center keeps track of the RX-HDX thin client device serial numbers to facilitate the registration process.
  
 
[[Image:NoTouchCenter en Download ClientList.jpg|border|800px]]
 
[[Image:NoTouchCenter en Download ClientList.jpg|border|800px]]
  
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The first thing you have to do is getting your client list XML file from NComputing NoTouch Center
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After connecting your RX-HDX thin client device to NComputing NoTouch Center you must then download a copy of the client list XML file:
  
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# Access to NoTouchCenter
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# Login to NoTouch Center
 
# Click on "Service center"
 
# Click on "Service center"
 
# Click on "Support"
 
# Click on "Support"
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# Click on "Client list" and Download ClientList zip file
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# Click on "Client list" to download the ClientList zip file
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# After download, unzip your file and then you can find client list XML file.
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# Unzip the ClientList zip file to extract the client list XML file. example: ClientList-20171012-231111.xml
  
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<br>The next step is registration.<br>
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<br>The next step is to upload the client list XML file to the NComputing Management Portal.<br>
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Access https://www.ncomputing.com/ and log in if you don't have an account, please create an account.<br>
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Open a browser to https://www.ncomputing.com/ and log in. Create a new account if necessary.<br>
 
[[Image:NComputing_login.jpg|border|800px]]<br><br>
 
[[Image:NComputing_login.jpg|border|800px]]<br><br>
  
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After login, you can find "Management portal" button on the top of the NComputing web page. <br>
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After logging in to the ncomputing.com website, you can find the "management portal" button on the top of the NComputing home page. <br>
 
[[Image:NComputing_ManagementPortal.JPG|border|800px]]<br><br>
 
[[Image:NComputing_ManagementPortal.JPG|border|800px]]<br><br>
  
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Access Ncomputing Management Portal by Clicking "Management portal" <br>
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Access the NComputing Management Portal by Clicking the "management portal" button <br>
 
[[Image:NComputing ManagementPortal MainPage.jpg|800px]]<br><br>
 
[[Image:NComputing ManagementPortal MainPage.jpg|800px]]<br><br>
  
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Click on "UPLOAD RX-HDX" and then you can upload your client list XML file (if you try other files, it won't accepted!)<br>
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Click on "UPLOAD RX-HDX" and then you can upload your client list XML file.<br>
 
[[Image:NComputing_Management_Portal_MY_RX-HDX_Deployment.jpg|border|800px]]<br><br>
 
[[Image:NComputing_Management_Portal_MY_RX-HDX_Deployment.jpg|border|800px]]<br><br>

Revision as of 23:20, 13 October 2017

Congratulations on your purchase of NComputing's RX-HDX thin client!
You must register your RX-HDX thin client device with the NComputing Management Portal in order to be eligible to receive NoTouch Center software and RX-HDX firmware updates and also to expedite any hardware warranty claims. This article describes how to register your RX-HDX client devices with the NComputing Management Portal.

Register your RX-HDX thin client device

You must first connect your RX-HDX thin client device to the NComputing NoTouch Center. The NoTouch Center keeps track of the RX-HDX thin client device serial numbers to facilitate the registration process.

NoTouchCenter en Download ClientList.jpg

After connecting your RX-HDX thin client device to NComputing NoTouch Center you must then download a copy of the client list XML file:

  1. Login to NoTouch Center
  2. Click on "Service center"
  3. Click on "Support"
  4. Click on "Client list" to download the ClientList zip file
  5. Unzip the ClientList zip file to extract the client list XML file. example: ClientList-20171012-231111.xml


The next step is to upload the client list XML file to the NComputing Management Portal.
Open a browser to https://www.ncomputing.com/ and log in. Create a new account if necessary.
NComputing login.jpg

After logging in to the ncomputing.com website, you can find the "management portal" button on the top of the NComputing home page.
NComputing ManagementPortal.JPG

Access the NComputing Management Portal by Clicking the "management portal" button
800px

Click on "UPLOAD RX-HDX" and then you can upload your client list XML file.
NComputing Management Portal MY RX-HDX Deployment.jpg