Difference between revisions of "Getting Started with RX420 (HDX) Thin Client"

Revision as of 19:25, 3 January 2020

The following is a quick start guide to get you started with the RX420 (HDX) thin client solution. Once you complete these steps, you will be eligible to:

• Gain access to NoTouch Center and unlock the 1-year bundled software maintenance update subscription that comes with your RX420 (HDX) purchase to access future software and RX420 (HDX) firmware updates
• Extended default RX420 (HDX) hardware warranty (extending the standard 1-year from the date of manufacture warranty to 1-year from the first time seen by NoTouch Center)
• Asset management of deployed RX420 (HDX) devices with NComputing Management Portal and expedited hardware warranty claims
  
  

Step 1. Create a new NComputing Management Portal account

This is where you will be able to register and manage your RX420(HDX) devices and download NoTouch Center and future software/firmware upgrades Go to NComputing, click on login|register to create NComputing Management Portal account for your company.



After login, you can find the button for NComputing Management Portal

Step 2. Download NComputing Virtual Appliance (which includes NoTouch Center installation)

Once you have created an NComputing Management Portal account, you will be able to download the NComputing Virtual Appliance. The NComputing Virtual Appliance is a 64bit Linux-based Virtual Appliance (VA) preconfigured to run in a virtual machine environment. It includes NComputing NoTouch Center to manage EX400 thin clients plus an easy-to-use web-based administration interface to perform tasks such as updating or backing up the Virtual Appliance.

To download NComputing Virtual Appliance

Login to NComputing website using your account created in step 1. Then, click on the ‘management portal’ link on the top menu to access the NComputing Management Portal.



Then select the “Software Downloads” tab and click on NComputing NoTouch Center Virtual Appliance to download the OVA file. The NComputing NoTouch Center Virtual Appliance is shipped as an OVA file (Open Virtualization Archive), the single-file version of an Open Virtualization Format image that can be easily used with all current virtualization platforms.

Step 3. Install NComputing NoTouch Center Virtual Appliance

Once the Virtual Appliance (OVA file) has been downloaded, please follow the instruction in this link to install the NComputing NoTouch Center Virtual Appliance. : NComputing Virtual Appliance

Step 4. Connect your RX420 (HDX) devices to NoTouch Center

Once NComputing NoTouch Center Virtual Appliance has been installed, you can then establish RX420 (HDX) thin client connections with NoTouch Center in multiple ways.
Please refer to this link for details. : Short introduction (NTC)
IMPORTANT NOTE: Before you power on the RX420 (HDX) thin client, please make sure the device is connected to a display monitor first.

Step 5. Register your RX420 (HDX) devices with NComputing Management Portal and access RX420 (HDX) firmware update

Once your RX420 (HDX) devices are connected to NoTouch Center, you can then register your RX420 (HDX) devices to NComputing Management Portal to access RX420 (HDX) firmware updates and manage your deployed RX420 (HDX) devices from NComputing Management Portal. If there are any updates to NoTouch Center, you can also find the software update files here.

Please refer to this link for details : NoTouch Center RX-HDX Client list for device registration

Step 6. Upgrade RX420 (HDX) firmware (recommend using NoTouch Center)

Once you download the RX420 (HDX) firmware update file from NComputing Management Portal, there are multiple ways to update the firmware to your RX420 (HDX) devices. We recommend using NoTouch Center to deliver the firmware update.
Please refer to this link on different ways to update the RX420 (HDX) firmware. : Firmware Update