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'''IMPORTANT NOTE:'''
''As of July 1, 2020, NComputing has formed a new partnership with Stratodesk, making the official Stratodesk branded OS and management center available on NComputing devices.
Enterprises and organizations using NComputing thin client products based on NoTouch OS, including RX-HDX, RX-HDX+, RX420(HDX), RX420(STDK) and EX400, can now easily migrate over to the official Stratodesk image.
Please refer to the following [https://www.stratodesk.com/migrate-to-stratodesk-and-get-the-full-power-of-notouch-on-ncomputing-thin-clients '''helper guide on how to access the latest NoTouch software (NoTouch OS firmware and NoTouch Center)'''] from Stratodesk.''
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The following is a quick start guide to get you started with the EX400 thin client solution.
Once you complete these steps, you will be eligible to:
* Gain access to NoTouch Center and unlock the 1-year bundled software maintenance update subscription that comes with your EX400 purchase to access future software and EX400 firmware updates
* Extended default EX400 hardware warranty (extending the standard 1-year from the date of manufacture warranty to 1-year from the first time seen by NoTouch Center)
* Asset management of deployed EX400 devices with NComputing Management Portal and expedited hardware warranty claims<br><br><br> [[Image:EX400_front.png|175px]]<br>'''IMPORTANT NOTE:* The EX400 thin client comes with a native dual display with resolutions up to 4K Ultra HD. By default, the system will output the same image on both screens ("'''cloned'''" mode in our terminology) which is usually a safe bet and also works if there is only one monitor connected. In an office scenario where you have two monitors next to each other, you most probably want to have both monitors being part of a large logical desktop, this is called "'''merged'''" mode. Please refer to the [[Multimonitor|'''Multimonitor''']] section for instructions. <br>
== Step 1. Create a new NComputing Management Portal account ==
== Step 3. Install NComputing NoTouch Center Virtual Appliance ==
Once the Virtual Appliance (OVA file) has been downloaded, please follow the instruction in this link to install the NComputing NoTouch Center Virtual Appliance. : '''[[NComputing Virtual Appliance]]'''
== Step 4. Connect your EX400 devices to NoTouch Center ==
Once NComputing NoTouch Center Virtual Appliance has been installed, you can then establish EX400 thin client connections with NoTouch Center in multiple ways. <br>
Please refer to this link for details. : '''[[Short introduction (NTC)]] ''' <br>
'''IMPORTANT NOTE:''' ''Before you power on the EX400 thin client, please make sure the device is connected to a display monitor first.
''
== Step 6. Upgrade EX400 firmware (recommend using NoTouch Center) ==
Once you download the EX400 firmware update file from NComputing Management Portal, there are multiple ways to update the firmware to your EX400 devices. We recommend using NoTouch Center to deliver the firmware update.<br>
Please refer to this link on different ways to update the EX400 firmware. : '''[[Firmware Update]]'''